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Contact

For bug reports, requests, or anything else about AURA, email us.

We accept messages in English or Japanese.

In the app, go to Settings > Info & support > Contact.

If you run a source (a news site or blog) and would like it listed in AURA, see Listing your source.

Reporting a bug​

The following helps us reproduce the problem.

  1. Your device and Android version
  2. Your AURA version (Settings > Info & support, to the right of the About the app heading; it also appears at the bottom of the first Settings screen)
  3. What you did, and what happened
  4. The source URL (if it happens with a specific feed)

Turn on Logs for bug reports in the app (Settings > Advanced) and reproduce the problem to record fetching and full-text activity. Tap "Copy logs" to paste them into your email. Logs are never sent off your device automatically.